Common Questions About Upgrades
What is the difference between Basic and Premium Retouching?
Basic Retouching removes blemishes only. It does not remove glass glare, dirt, food, scrapes, or tame stray hairs. If Premium Retouching is available at your school, it removes blemishes, fly away hair, scars, and whitens teeth.
Does my child's full name appear on the personalized wallets?
Due to the size limitations of the wallet portraits, only the child's first name will appear.
If I order personalization, can I use a nickname instead of my child's first name?
Unfortunately, no. The name that appears on the image is the name the school has on file for your child.
If I order personalization, will special punctuation appear with my child's name?
At this time, personalization only allows for letters. Hyphens, accents, or any other punctuation marks will not appear.
Can I order personalization for my larger portraits?
Currently, personalization is only available on wallet portraits.